Our secure Patient Portal gives you convenient 24/7 access to many of your healthcare needs from your computer, tablet, or smartphone.
Whether you need to send a message to your provider, request an appointment, review your test results, or pay your bill, the Patient Portal makes it easy to stay connected with our office.
What You Can Do in the Patient Portal
- Schedule, reschedule and cancel appointments
- Send secure messages to the provider or staff
- View upcoming and past appointments
- Review visit summaries
- View laboratory and imaging results
- Request prescription refills
- Update your contact and insurance information
- Complete forms before your visit
- Pay your bill online
- View your medication list and allergies
- Access health education and care instructions
Schedule appointments in the patient portal
- Log on to the Patient Portal.
- Your upcoming appointments appear on your home page and on the Appointments page.
- Click Appointments.
- Click Schedule Appointment
- Select Reason for Visit to see available days for your chosen appointment type which will then appear highlighted in green.
- Click on the date of your choice from the green highlighted dates
- The available times for your chosen date will appear at the top of the window.
- Select the time you prefer for your appointment and a confirmation screen opens.
- Add any comments regarding this appointment to the Additional notes box and click Schedule Appointment
- You will receive a confirmation to your chosen communication preferences – text or email.
Reschedule appointments in the patient portal
- Log on to the Patient Portal.
- Your upcoming appointments appear on your home page and on the Appointments page.
- Click Appointments.
- Click Reschedule below the appointment you wish to reschedule.
- Select the date you would like to move your appointment from the green highlighted dates on the calendar.
- Select the time you prefer from the available times on your chosen date.
- A confirmation screen will open.
- Add any comments to the Additional notes box.
- Click Schedule Appointment.
- You will receive a confirmation to your chosen communication preferences – text or email.
Send messages in the patient portal
- Log on to the Patient Portal.
- Click on Messages from the left side menu
- Select the topic of your message
- Select the provider and practice from the drop downs menus
- Enter the subject and message
- Files can be attached by clicking the Attach button
- Click Send Message
View and Print imaging or lab orders in the patient portal
If your lab or imaging orders are sent to a local hospital, they are transmitted by electronic fax and must be manually entered into the hospital’s system. This can occasionally result in transcription errors. Before your test is performed, please ask the phlebotomist or technician to verify that the order matches what is shown in your Patient Portal. Orders sent to Quest or LabCorp are transmitted electronically and are less likely to contain errors.
- Log on to the Patient Portal.
- Click MyHealth in the left side menu
- Click Health Reminders in the top menu
- Select the order to view details.
- Outstanding orders may show as pending, open, ordered, active, or not completed.
- Click Print
Request and download health records in the patient portal
- Log on to the Patient Portal.
- Click on MyHealth in the left side menu
- Click on Health Records in the top menu
- Enter the time frame for your health record.
- Enter the email address you want the records sent
- Confirm the email address by entering it again
- Click Send
- When the records are ready, you will receive an email at the address entered in the form.
- In the email, click on the link Download Now
- A window will open to select a location to download the zipped folder
- Right click on the downloaded folder
- Select Extract All to unzip the folder