All deductibles, co-payments, co-insurance, and any outstanding balances are expected at the time of service. Patients may be financially responsible for payment of all services even if their insurance company does not pay. Patient accounts not paid promptly are subject to third party collections and/or legal procedures.
If we are not participating providers with your plan, we will provide you with a receipt for you to file with your insurance company.
Any check returned from the bank will result in an additional $30.00 charge that will appear on your account.
If your insurance carrier has not responded to a claim within 90 days, we reserve the right to formally transfer all associated liability for the claim to the patient/guarantor. Failure to promptly resolve this balance may result in third party collection and/or legal procedures be taken. Please keep a close watch for carrier claim payment and contact the insurance carrier or a clinic patient accounts representative at (618) 467-2981 in the event a claim is not resolved within 60 days from the date of service.
We realize that emergencies do arise that may affect timely payment of your account. If such extreme cases do occur, contact a patient accounts representative at (618) 467-2981.
Always notify our office of any change in name, address, phone or insurance information.